Backup Dress Policy
Adding a Backup Dress is perfect if you’re unsure which size or style will suit you best for your event.
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How the Backup Dress Works
If you’d like to add a second size or style to your booking:
- Add both dresses to your cart.
- Read & acknowledge the Terms & Conditions before checkout.
- At checkout, enter the discount code BACKUPDRESS to receive 50% off your second dress.
- Complete checkout to confirm both bookings.
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Both dresses will arrive together for you to try at home.
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Returns & Refunds for Backup Dresses
The Backup Dress fee is non-refundable.
Here’s how it works:
- If you wear one dress (either primary or backup): You will not be refunded for the unworn dress.
- If you wear the Backup Dress instead of the primary: We do not refund the difference in price between the two.
- If you wear neither dress (both returned with tags attached and unworn): You will be refunded the booking fee for the primary dress only. The Backup Dress fee remains non-refundable.
- Exchanges are not available for either the primary or the back-up dress.
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Important Notes
- Backup dresses are subject to availability.
- Both dresses must be returned following our Returns Policy.
- If either dress is returned late, damaged, or without its tag, additional fees may apply. See our Damage Policy for details.
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Style Tip:
Select your Backup Dress in a different size or style to increase your chances of finding The Perfect Pfit!